Influencer Marketing Operations Intern

Denver, Colorado, United States · Influencer Ops expand job description ↓

Description

We empower the world’s biggest brands to rise above the noise on social networks through content consumers trust. With Mavrck, you harness the power of digital word-of-mouth marketing at scale by tapping into your most valuable asset: existing customers with relevant social influence (we call them micro-influencers). Our patented all-in-one influencer marketing platform discovers and activates thousands of influential customers to create, amplify or submit branded content that is 7x more effective than a brand posting or buying ads on a social network. The company was founded by four Northeastern University graduates out of Northeastern’s IDEA program, is an alumni of Techstars Boston and has since raised $8.3M in venture capital.


As our sales team continues to bring on more customers, our need for customer support is growing rapidly. Mavrck is a growth-stage startup looking for an enthusiastic problem-solver who can help Fortune 500 brand marketers become Influencer Marketing rockstars. As a member of the Customer Success team, each day will bring new opportunities to solve a customer problem. The best customer support co-ops are genuinely excited to help customers be successful. They are patient, empathetic, and great communicators. If you're looking to start a customer-facing career in sales, account management or product management, this is the co-op for you!


DO YOU:

  • Consider yourself a problem-solver?
  • Place priority on building customer relationships?
  • Want to make a huge impact at a rapidly growing startup?
  • Spend days dreaming about a fast-paced environment?
  • Want to be known for delivering consistent results on time?
  • Like to tinker and have an innate interest in technology?


IF SO, THEN YOU COULD:

  • Executing on innovative Influencer Marketing campaigns ahead of Mavrck software capabilities
  • Developing and applying a deep understanding of Mavrck's platform and influencer marketing best practices to drive success on customer KPIs
  • Assist in the design of influencer campaign strategies for brand customers
  • Communicating regularly with influencers through email outreach, campaign management and performance reporting
  • Acting as the voice of the influencer for internal product feedback
  • Working internally to assist in the payment and facilitation of influencer payments, rewards, and fulfillment

Requirements

  • An individual with an interest in Digital Marketing and proficiency with the Social Media Networks
  • Comfort working across multiple brands, managing several brand initiatives
  • A pro-active task manager
  • Proficiency in creative writing and communication
  • An ability to learn quickly and adapt
  • An analytical, data-driven, and creative approach to problem-solving
  • A high get-shit-done and figure-shit-out quotient

Benefits

  • Fun Environment: Music, jeans and t-shirts and the norm for our office. Office dogs included!
  • Team Lunches: Every Wednesday, we enjoy food as a team!
  • Beer and Cold Brew on Tap: Beer for the big ideas, coffee to get them done!
  • Flexible Schedule & Work Remotely: We don't care if you're an early bird or a night owl, you're here or you're there - as long as you deliver results!
  • Team Outings: Every month we have team social events like go-karts, bowling, and sailing!
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